Information we may collect from you:
To provide our services to you, we may collect, process, use, store and disclose your Personal Data as follows:
Your personal information, including (without limitation) your full name, home address, home telephone, home facsimile and mobile telephone numbers, home email address, job title, employer details, employee identification number (if applicable), Passport number and details, Driver’s Licence number and details (including details of penalties and endorsements) and other personal information to communicate with you regarding your travel plans and arrangements and to provide travel services and assistance to you, including facilitating travel reservations, bookings (for example, hotel bookings and car rental), scheduling and delivery of airline tickets to you.
Passport number, details and related Personal Data for disclosure to airlines and governmental, regulatory, immigration and security authorities as required by applicable law to facilitate your travel arrangements.
Credit card details, numbers and expiry dates, and related Personal Data to facilitate and process payment of travel charges and expenses, and to provide service providers (for example, hotels and car rental agencies) to secure bookings and provide deposits.
Frequent flyer program numbers, hotel membership program numbers, car rental membership program numbers, names of airlines, hotels, and car rental agencies, card status, name as it appears on your card, and related Personal Data in respect of any customer loyalty programs for which you are a member, to ensure that you are appropriately credited with applicable rewards, loyalty points, bonuses and benefits.
Seating preferences and special needs requests, such as meal requests and dietary requirements, to notify airlines of such preferences and requests.
Any Personal Data to our Affiliates to provide emergency after hours travel services and assistance and to facilitate contact between you and our local offices worldwide.
To inform you of any sales, discounts, special offers, promotions and contests from time to time offered by us or our Affiliates that may be of interest to you.
To notify you of changes or alterations to the terms of our services, service features and/or policies, and to respond to your inquiries and communicate with you regarding your travel arrangements.
To improve our service and to better service your needs, we will from time to time share your Personal Data with our Affiliates for such purposes. Except as expressly stated, we will not share your Personal Data with, nor sell it to, any other person.
By providing us with or making available to us your Personal Data, you consent to and authorise the collection, processing, use, storage and disclosure of such Personal Data by us and our Affiliates for the purposes set out in this policy.
Where we store your personal data
Your Personal Data may be transferred to and stored at a destination outside the European Economic Area ("EEA"). It may also be processed by staff located outside of the EEA and who work for us or our suppliers, and who may be engaged in, for example, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your Personal Data, you agree to this transfer, processing, use and storage. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely.
[All Personal Data you provide to us is stored on our secure servers. Payment transactions will be encrypted [using SSL technology].] If we have given you (or you have chosen) a password enabling you to access certain parts of our site, you are responsible for keeping that password confidential and must not share it with anyone.
We do our best to protect your Personal Data but you acknowledge that the transmission of information via the internet is not completely secure, that we cannot guarantee the security of your Personal Data transmitted to our site, and that any transmission is at your own risk. After we receive your information, we will use strict procedures and security features to try to prevent unauthorised access.
Disclosure of your personal data
We may disclose your Personal Data to our Affiliates.
We may disclose your Personal Data:
To a prospective seller or buyer where we buy or sell all or substantially all of our business or assets.
You have the right to ask us not to process your Personal Data for marketing purposes. We will usually inform you (before we collect your Personal Data) if we intend to use your Personal Data for such purposes or disclose your Personal Data to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Data or, at any time, by contacting us at firstname.lastname@example.org.
Our site may, from time to time, contain links to and from the websites of our partner networks and Affiliates. If you follow a link to such websites, please note that those websites have their own privacy policies and we do not accept any responsibility or liability for such policies. You should check those policies before you submit any Personal Data to such websites.
Access to information
You have the right to submit written requests to us to provide you with access to any Personal Data we hold about you, how we use that Personal Data and to whom we have disclosed it.
We will respond to requests within a reasonable time, and as accurately and completely as possible. Access requests may be subject to fees and other charges that we are permitted by law to impose.
Terms and Conditions
By using this site, the User agrees to the terms and conditions that are in force at the time of use.
These terms and conditions may be changed at any time and without warning. The User is therefore advised to consult the terms and conditions at each visit to the site.
Griffin is in no way responsible for any damage, direct or indirect and/or immaterial, foreseeable or unforeseeable (including loss of profits or opportunities) linked to the provision and/or use or the total or partial failure to use the Site functionalities, including the responsibility associated with any viruses likely to infect the User’s computer equipment.
You agree that you shall not:
Access, extract, use or copy any material or information on this Website for any commercial purpose or for any purposes which are unlawful. In particular, you are not allowed to copy (whether by printing off, storing on disk or in any other way), distribute (including distributing copies), alter or interfere with in any way or use any material contained in this Website except that you may print off any individual page for your own personal use; or
Use this Website in a way that causes or may cause an infringement of the rights of any other party or which breaches any standards, regulations or codes published by any relevant authority; or
Use this Website in any way that interferes with or affects the performance of the Website or our systems or which interferes in any way with other users use of the Website; or
Gain, or attempt to gain, any unauthorised access to our Website, our other systems and/or to the personal data, information or booking data of other users and customers; or
Make any unauthorised, false or fraudulent reservation on this Website.
The website displays registered and unregistered intellectual property such as brands, designs, data content, copyright material and trademarks. Other product and company names mentioned and third party content displayed on this Website are proprietary to their respective owners. You are not licensed to use any of the marks on our Website unless written permission is granted, and you may not meta tag any of these marks.
The Site, as well as its software, databases, texts, information, analyses, images, photos, charts, logos, sounds and any other content on the Site, remains the exclusive property of Griffin and/or partners, or of the respective owners with whom the latter has/have made user agreements.
Griffin does not authorize hyperlinks to its Site, regardless of the type of link, without prior written consent.